Provide Simple, Fast and Personal Customer Support
One-click Live Video and Chat at a fixed cost
Wow customers with how quickly and effortlessly you resolve their issue when they call you simply from your website without downloading software or creating accounts. Your team answers from their computers or mobile phones and uses HD video and screen sharing to provide superior customer service. Embed our widget on your website and provide modern video customer support for the cost of a phone line.
Customers click URL Team Link to start video call. No download. No install.
Your team of up to 100 gets notified on their computers or phones, simultaneously or in the order you specify.
Screen share or forward calls. Up to 10 participants per call.
Simple, Single-Click Calling
Your customers simply click a urLive link to reach you and begin their service call. They don't need to sign up or install software. urLive links can be placed on your website or shared in email or text messages.
When customers click to call your business, you configure urLive to ring members of your team until someone answers. Up to 100 team members can be notified at once, in sequence or in a custom order that you specify.
urLive does not charge per call or for the length of each call. For a low, flat monthly fee, add a link to your website and show customers that you're available & willing to serve them on their terms -- immediately, in-person and via multiple channels.
A picture is worth a thousand words. It's easier for you to resolve a problem and less stressful on your customers when they can both show you the problem and you can guide them through the solution. Also securely transfer files.