Provide Simple, Fast and Personal Customer Support One-click Live Video and Chat at a fixed cost Wow customers with how quickly and effortlessly you resolve their issue when they call you simply from your website without downloading software or creating accounts. Your team answers from their computers or mobile phones and uses HD video and screen sharing to provide superior customer service. Embed our widget on your website and provide modern video customer support for the cost of a phone line.
Simple, Single-Click Calling
  • Your customers simply click a urLive link to reach you and begin their service call. They don't need to sign up or install software. urLive links can be placed on your website or shared in email or text messages.
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Team Calling
  • When customers click to call your business, you configure urLive to ring members of your team until someone answers. Up to 100 team members can be notified at once, in sequence or in a custom order that you specify.
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Fixed-Cost Chat Widget
  • urLive does not charge per call or for the length of each call. For a low, flat monthly fee, add a link to your website and show customers that you're available & willing to serve them on their terms -- immediately, in-person and via multiple channels.
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Attended Call Transfer
  • When you need to transfer a customer from one expert to another, urLive makes the hand-offs personal, quick and easy. Invite your colleagues to join your call, make the introduction and leave.
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Screen Sharing
  • A picture is worth a thousand words. It's easier for you to resolve a problem and less stressful on your customers when they can both show you the problem and you can guide them through the solution. Also securely transfer files.
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Customers love talking to us over video … urLive helps us fix connection issues quickly.
Denis H, Zap Public Wi-Fi https://zapppublicwifi.ca/
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Team
$100 per month Annual Subscription $120 per month (Monthly Sub.)
  • 6 Pro Memberships
    Plus
  • checkPublic Team Page
  • checkTeam Directory
  • checkAttended Call Transfer
  • checkHot Seats
  • checkDeploy Within Minutes
Frequently Asked Questions Can't find an answer? Check out our videos.
What’s included in the Team Plan? Team plans are ideal if you require more than one person to manage incoming communications to a site. You get... How do I purchase a Team Plan? Basic and Pro plans are great for individuals. However, if you have a team of people that needs their own... How do I activate and create my Team page? Once you have purchased your Team, follow these steps to activate your team. Click My Teams on the side bar.... How do I add the urLive chat widget to an existing website? Got an existing website or page that you want to add real time communication to? Simply copy the code for...
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